Fortune Coins Review — Reviewed and Rated by a Verified Expert (2024)

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Writer: Patrik LidinPrincipal Writer and Editor / Head of Content

Experience: Sports Trader, Market Maker, Product Owner Sportsbook, Professional Gambler, Poker Player

Updated: 3 days ago

What is good?

• Generous welcome coin package.
• VIP program Fortune Star Of The Month.
• 3-day streak daily login rewards.
• 1,000+ game library.
• High-level gaming providers.
• Many scratch-and-win.
• Secure payment and redemption processes.

What is bad?

• No digital or physical gift card redemptions.
• No dedicated mobile app.
• No live dealer games available.
• Limited table games selection.
• Slow coin redemption times.

Fortune Coins Overall Performance: 4.0

Fortune Coins is operated by Social Gaming LLC, owned by Blazesoft LTD, a company that also operates Zula Casino, which I recently reviewed. They also run the sweepstakes sportsbook Sportzino and the newly launched YAY Casino.

Even though Fortune Coins only launched in 2022, they’ve managed to establish itself as a leading brand, and it has most of what we, as sweepstakes players, look for:

• Generous promotions and ease of earning free coins.
• The VIP program “Fortune Star Of The Month.”
• Over 1,000 casino-style games.
• A fast-performing platform that’s easy to access from mobile devices.
• Cash prize redemptions.

Weak areas of Fortune Coins include the absence of live dealer games, no native apps, responsible gambling limits managed through customer support, and live chat only becoming available as you climb the VIP ladder. Lastly, you cannot redeem digital or physical gift cards at the Fortune Coins casino; only cash prizes starting from 5,000 Fortune Coins (the equivalent of $50).

Player feedback on Fortune Coins has been generally positive, with players appreciating the platform's generous bonuses, smooth interface, and ease of use. However, some players have reported slower response times during the redemption of larger amounts and occasional delays with customer support responses.

Fortune Coins Rating Overview

1. Coin Rewards and Promotions Rating: 5.0
2. Redeeming Coins Rating: 3.5
3. Purchasing Coins Rating: 3.5
4. Registration and Verification (KYC) Rating: 5.0
5. Social Games and Software Rating: 4.0
6. Responsible Gambling Rating: 3.5
7. Trust and Reputation Rating: 5.0
8. Fairness and User Rights Rating: 3.0
9. Usability Rating: 4.0
10. Mobile Rating: 3.0
11. Customer Care Rating: 3.0

Why You Should Read and Trust Our Fortune Coins Review

JustGamblers reviews and rates US sweepstakes casinos based on overall user experience, player value, and suitability for specific kinds of social casino gamers. All reviews and recommendations are carried out and written by a verified sweepstakes expert and fact-checked and approved by our gambling expert review board. The primary tester and reviewer for this Fortune Coins review is Patrik Lidin. All the content adheres to our editorial guidelines to guarantee independence, impartiality, and accuracy so you can feel confident in our guidance and recommendations.

Personal Thoughts About Fortune Coins

"Both Fortune Coins and Zula use the same technology stack, where they’ve sacrificed the look and some features in favor of better performance. This is good since there are fast loading times and overall good user experience across all devices I’ve tested Fortune Coins on. The site looks a bit shitty, but it’s all good. All the other features, gameplay and interaction work well, and that’s what’s most important. There are a couple of areas that Fortune Coins can improve, but as things stand, they received an overall 4.0 rating.”

Patrik Lidin, Sweepstakes Casino Expert

High-Level Overview of Fortune Coins

Fortune Coins State Availability and Differences Between States

Fortune Coins is available in all US states, except Idaho, Michigan and Washington. Players in eligible states can access the platform, collect free coins, and participate in games for a chance to redeem cash prizes. All states where Fortune Coins is legal offer the same gameplay experience. The minimum legal age to play at Fortune Coins casino is 18 years.

• ✅ Generous, 630,000 Gold Coins + 1,000 Fortune Coins welcome coin package.
• ✅ Daily promotions with opportunities to collect free Sweepstakes Coins.
• ✅ Frequent social media promotions.
• ✅ VIP program with additional rewards and perks.

Sweepstakes coins at this site are referred to as “Fortune Coins.”

"Not too much to complain about regarding Fortune Coins promotions. The registration rewards are massive, and there are many ways to earn free Gold Coins and Sweepstakes Coins daily, which truly means that no purchase is necessary to play at Fortune Coins. Well-deserved 5.0 rating and an underrated feature of Fortune Coins is that there’s no cap on friend referrals.”

Patrik Lidin, Sweepstakes Casino Expert

How to Earn Coins Fortune Coins Sweepstakes Casino

There are several ways to earn both Gold Coins and Fortune (Sweepstakes) Coins at Fortune Coins casino:

• Daily Login Bonuses: collect free Gold and Sweepstakes Coins daily when logging in.
• Social Media Contests: win coins by participating in Facebook, Instagram and Twitter promotions.
• Promotions and Events: regular time-limited promotions allow you to win additional coins.
• Mail-In Request: mail a postcard to Fortune Coins to request free Sweepstakes Coins.

Fortune Coins Welcome Rewards

To get Fortune Coins’ 630,000 Gold Coins + 1,000 Fortune Coins welcome reward, you need to follow these steps:

1. Verify your email for 100,000 Gold Coins + 200 Fortune Coins.
2. Verify your phone number for 10,000 Gold Coins + 100 Fortune Coins.
3. Opt-in to receive promotional emails for 100,000 Gold Coins + 300 Fortune Coins.
4. Opt-in to receive promotional text messages for 80,000 Gold Coins + 100 Fortune Coins.
5. Connect your Google Account (Gmail) for 20,000 Gold Coins + 100 Fortune Coins.
6. Connect your Facebook Account for 20,000 Gold Coins + 100 Fortune Coins.
7. Collect your day 1 daily reward of 300,000 Gold Coins + 100 Fortune Coins.

Fortune Coins Login Rewards

Fortune Coins has a daily login bonus reward of 150,000 Gold Coins + 50 Fortune Coins. This is a progressive reward, meaning that if you log in consecutively daily for three days, you’ll receive more Gold Coins daily with a boost on the third day.

Competitions and Promotions

You can earn extra free coins at the Fortune Coins website in many ways:

• 3-Day Bonus Bash: log in to the Fortune Coins website every day for three consecutive days and collect your daily rewards. You get a streak bonus on your last day.
• Fortune Coins Winners: participate in daily challenges to be randomly selected as a winner. Bonus wins differ from challenge to challenge.
• Bonus Blast Mondays: make 20 spins in any GC “Play the Feature”-category game to enter the raffle. Different days mean different bonus pools of GC + FC + Free Spins. If you win, you will be among the ten equally rewarded winners.
• Trending Tuesdays: make 20 spins in any GC Trending category game to enter the raffle. Different days mean different bonus pools of GC + FC + Free Spins. If you win, you will be among the ten equally rewarded winners.
• Wins-Day Wednesday: make 20 spins in any GC Jackpot category game to enter the raffle. Different days mean different bonus pools of GC + FC + Free Spins. If you win, you will be among the ten equally rewarded winners.
• Thursday Thrills: make 20 spins in any GC Hot category game to enter the raffle. Different days mean different bonus pools of GC + FC + Free Spins. If you win, you will be among the ten equally rewarded winners.
• Weekend Scratchathon: make 20 scratches in any GC Scratch category game to enter the raffle. Different days mean different bonus pools of GC + FC + Free Spins. If you win, you will be among the ten equally rewarded winners.

Social Media Offers

Fortune Coins’ social media offers can get you coin rewards. These promotions include Today’s FC Challenge, Free Spins Bonanza, Million Spin Frenzy and Insane Spin Race. These challenges can be completed by playing specific promotional games on Fortune Coins.

Fortune Coins Sweepstakes Casino Mail-in Request

If you send a mail-in-request card to Fortune Coins, you can earn 500 Fortune Coins per letter.

Step-By-Step Guide for Fortune Coins Write-in Rewards: Postcard and Envelope

To send a Mail-in Request to Fortune Coins, you need an account that has undergone the KYC processes, including ID and address verification.

You can make one request per envelope, and upon successful processing, you will receive five sweepstakes coins.

Your handwriting must be legible. Your address must correspond to the verified address in your Fortune Coins account.

Use a standard unfolded postcard (4” x 6”) that you will put in a stamped #10 envelope. Write in CAPS and ensure your handwriting is legible. Use a pen with blue ink.

Write the address on the front of your envelope:

• FORTUNE COINS SWEEPSTAKES CREDIT
• 10-8707 DUFFERIN STREET,
• THORNHILL,
• PO BOX #170,
• ONTARIO,
• CANADA L4J 0A2

You must also write your return mailing address and the phrase “SWEEPS COINS CREDITS” on the front of the envelope.

Inside the envelope, place a piece of paper with handwritten information:

• Your full name as shown on your government-issued identification.
• The email address registered to your Fortune Coins Casino account.
• Your return address which is registered to your Fortune Coins Casino account.
• Your user ID registered on your Fortune Coins Casino account.
• The exact following statement:

“I AM REQUESTING FREE FORTUNE COINS TO PARTICIPATE IN THE PROMOTION. BY SUBMITTING THIS REQUEST, I HEREBY DECLARE THAT I HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY YOUR TERMS AND CONDITIONS AND RULES.”.

Fortune Coins, Mail-in Request (AMOE) Instructions

You can use any type of ink color, but it's best to stick to blue, as it’s the golden standard for all document processing. Make sure all information is readable and valid. Expect that processing times for requests can take several weeks.

Fortune Coins Loyalty and VIP Program

Fortune Coins does not have a traditional tier-based VIP or loyalty program. Instead, they offer the Fortune Star of the Month program(1). Each month, every player can be selected based on gameplay activity, engagement, and amount of Sweepstakes Coin redemptions. Besides the title "Fortune Star of the Month," you’ll receive the following:

• Welcome Bonus: receive a personalized welcome bonus every month you maintain your Fortune Star status.
• Boost Bonus: eligible to receive boost bonuses to boost your Fortune Coins’ balance as a Fortune Star.
• Personal Account Manager: a personal account manager will help you with queries and issues.
• Weekly Rakeback: a percentage of the coins you spend playing will be returned to you later as a bonus (also called cashback).
• Tailored Weekly and Monthly Bonuses: you can access personalized weekly and monthly bonuses as a Fortune Star. You'll find a deal that suits your needs in slots, table games, fish games, or online casino-style games.

Fortune Coins Promo Code

As of October 18, 2024, no promo code is required to benefit from most offers, as all promotions are automatically applied to players’ accounts.

Fortune Coins Refer-a-friend Program

Inviting your friends(2) to play at Fortune Coins can earn you extra coins between 400,000 to 120,000,000 Gold Coins and 200 to 4,500 Fortune Coins per sign-up. This is how:

1. Click on the ‘Refer-a-Friend’ pictogram in the drop-down menu.
2. Use your unique link to invite your friends via email, Facebook, Messages or WhatsApp.
3. Or copy and paste your link and send it to your friends.

The number of friends you can invite is unlimited. If they create an account and make a deposit using your unique referral link, you will receive your respective prize, depending on their purchases.

2. Fortune Coins Redeeming Coins Rating: 3.5

• ✅ Straightforward SC redemption process.
• ❌ No gift card redemption.
• ❌ Limited redemption options.
• ❌ High minimum redemption limit.
• ❌ Long processing times.

“Redemptions are a weak area of Fortune Coins where they suffer from not offering gift card redemptions with lower limits than cash prizes, which puts them at a high minimum redemption limit since 5,000 SCs (equivalent to $50) is the minimum. I'd rate them higher if they could include gift prizes, add more redemption options, and speed up the processing times. As things stand, Fortune Coins can’t get higher than a 3.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Fortune Coins Redemption Process: Step-by-Step

1. Accumulate a minimum of 5,000 Fortune Coins.
2. Navigate to the redemption section in the drop-down menu by clicking on ‘Redeem’;
3. Provide documents for account validation (government-issued photo ID, proof of address, bank statement);
4. Select your preferred redemption method;
5. Enter your details and confirm the transaction.

How to Redeem A Large Amount ($200,000+) at Fortune Coins

If you win over $200,000, the redeeming process differs from the standard Fortune Coins Redemption process. Instead of paying you out through their company bank account, they transfer the funds to the National Sweep Company (NCS), which then facilitates the transfer of funds to you.

The NCS will ask you to fill out an affidavit and I-9 and W-9 forms(3). Once everything is cleared, NCS will provide you with tracking numbers, and you’ll receive a check by post. This process can take between 4 and 6 weeks.

3. Purchasing Coins Rating: 3.5

• ✅ Starting from $0.99.
• ✅ 13 coin packages, 12 containing free sweepstakes coins.
• ✅ Frequent promotional offers on coin bundles.
• ❌ Limited banking options.

“Fortune Coins has many coin packages available, and they regularly change the promos for different packages, so you should wait and see if a promo comes up for your budget; this way you can get a lot more coins at a lower price. They can improve this aspect of the platform by adding more payment options beyond Visa, Mastercard, Skrill and ACH. This would result in a higher than 3.5 rating.”

Patrik Lidin, Sweepstakes Casino Expert

Purchase a Game (Gold) Coin package at Fortune Coins

There are 13 Gold Coin Packages available at Fortune Coins, ranging from $0.99 to $449.99:

1. 200,000 Gold Coins for $0.99.
2. 1,776,000 Gold Coins + Free 888 Fortune Coins for $1.99.
3. 1,020,000 Gold Coins + Free 510 Fortune Coins for $4.99.
4. 4,000,000 Gold Coins + Free 2,000 Fortune Coins for $7.99.
5. 2,060,000 Gold Coins + Free 1,030 Fortune Coins for $9.99.
6. 4,100,000 Gold Coins + Free 2,050 Fortune Coins for $19.99.
7. 6,400,000 Gold Coins + Free 3,200 Fortune Coins for $29.99.
8. 10,280,000 Gold Coins + Free 5,140 Fortune Coins for $49.99.
9. 20,600,000 Gold Coins + Free 10,300 Fortune Coins for $99.99.
10. 42,000,000 Gold Coins + Free 21,000 Fortune Coins for $149.99.
11. 41,280,000 Gold Coins + Free 20,640 Fortune Coins for $199.99.
12. 82,800,000 Gold Coins + Free 41,400 Fortune Coins for $399.99.
13. 96,000,000 Gold Coins + Free 48,000 Fortune Coins for $449.99.

Coin Purchasing Overview and Methods

4. Registration and Verification (KYC) Rating: 4.5

• ✅ Many registration options.
• ✅ Thorough KYC process.
• ✅ KYC through Jumio.
• ✅ Many SSO options.

"With Jumio handling the KYC, everything is smooth and up to a high standard. I didn’t have any issues verifying myself. Still, I read several reports on Reddit and forums about players with slower processing times where the customer support had advised that they had an unusually high amount of KYC requests to process.”

Patrik Lidin, Sweepstakes Casino Expert

KYC (Know Your Customer) Process at Fortune Coins

For purchases and redemptions, you must complete the Fortune Coins KYC process. Prepare to provide the following documentation, which should match the information in your Fortune Coins account:

• Government-issued photo ID: State/National ID, passport, or driver's license.
• Proof of address: A utility bill clearly stating which address you reside in. This document can be photographed or color-scanned. Make sure it is not older than three months.
• Bank statement: It must be from your bank account with your address visible. PayPay statements, cash app, or pre-paid card statements are not accepted. Make sure the bank statement is not older than three months.

5. Social Games and Software Rating: 4.0

• ✅ 28 software providers, including Pragmatic Play and Booming Games.
• ✅ Great variety of games, such as slots, poker, bingo and scratch cards.
• ✅ 1,000+ gaming library.
• ❌ No Live Dealer games.
• ❌ Few table games.

“If you want to play live casino games, you must find another sweepstakes site. The same goes for virtual table games to play classics like blackjack and roulette. They have you covered for all other types of games. Although online slots are where Fortune Coins shines, one stand-out feature is that many scratchcards are available. Despite no live casino games, they have a well-rounded offering deserving a 4.0 rating.“

Patrik Lidin, Sweepstakes Casino Expert

Casino Games

Software Providers

6. Fortune Coins Responsible Gambling Rating: 5.0

• ✅ Activity reminder available in the dashboard.
• ✅ Self-exclusion option available.
• ✅ Daily limits and cooling-off periods.
• ✅ Clear links to support resources for problem gambling.
• ❌ Most RG tools are managed through customer support.

“Since I tested and reviewed Zula Casino before Fortune Coins, I was surprised to discover that FC has an activity reminder that improves their responsible gambling measures. This warrants a 4.0 rating and they could improve further by adding all RG tools to the user dashboard."

Patrik Lidin, Sweepstakes Casino Expert

7. Trust and Reputation Rating: 5.0

• ✅ Strong customer reviews and high ratings on Trustpilot.
• ✅ Many social media followers.
• ✅ KYC process required for purchases and redemptions.
• ✅ Reliable software partners.
• ✅ Well-known and established company.

"Fortune Coins was the runner-up of winning Social Gaming Operator of the Year at the SBC North America Rewards in 2024(4), a major feat that highlights the qualities of this brand. When digging for feedback from other players, it’s easy to find criticism and negative feedback, but that’s common for all sweepstakes sites and real-money online casinos. People tend to complain, especially if they are unlucky and lose money. Overall, the feedback is positive, and I’m comfortable giving them a 5.0 rating here.”

Patrik Lidin, Sweepstakes Casino Expert

Brand Rating From Other Critics

Fortune Coins Feedback From Users On Reddit

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Social Media and Followers

8. Fairness and User Rights Rating: 3.0

Everyone should be aware of the following provisions from Fortune Coins Terms and Conditions(9) as they favor the company and can be considered unfair from the perspective of yourself (the user).

“Any arbitration shall be conducted in the individual capacities of the parties only. No class action or other representative action will be undertaken.

The parties expressly waive their right to file any class action or seek relief on a class basis.

By accepting this Arbitration Agreement and the Terms of Use you give up your right to participate in any past, pending or future class action or any other consolidated or representative proceeding, including any existing as of the date you agreed to this agreement. You also expressly waive and release, to the fullest extent available at law, any claim purported to be asserted by any other person on your behalf or for your use or benefit.”

Fortune Coins, Terms and Conditions

The class action waiver is extremely disadvantageous when seeking legal recourse against Fortune Coins. It prevents you from banding together with others in the same situation. Instead, Fortune Coins forces you to solve disputes individually through arbitration, which is more difficult.

“Fortune Coins are only valid for 60 days from the date a User last logged into their Account and will thereafter automatically be forfeited. Prior to your Fortune Coins being forfeited, you will be notified via email that you have registered with us during the time of account creation.”

Fortune Coins, Terms and Conditions

It would be more fair to players if Fortune Coins remained valid for 18 months, which would correlate to their terms about account closure if you’re inactive for that time. Sixty days is too short.

9. Usability Rating: 4.0

• ✅ Easy-to-navigate website.
• ✅ Fast loading times on desktop and mobile browsers.
• ❌ Occasional site crashes on mobile browsers.
• ❌ No dedicated app available.

"Overall, the usability of Fortune Coins is high, and they have developed the platform with mobile gaming in mind, which is visible even in the desktop version. This is good as it streamlines all interaction across devices and operating systems. What I noticed on both Android and iOS devices is the mobile browser crashed on more than one occasion. It didn’t result in losing any coins, but having the site crash in the middle of a game can be frustrating. Still, they get a 4.0 rating, which can improve if they build dedicated mobile apps.”

Patrik Lidin, Sweepstakes Casino Expert

10. Mobile Rating: 3.0

• ✅ Fast loading times.
• ✅ Optimized for smaller screens.
• ❌ No dedicated mobile app.

“Fortune Coins doesn’t suffer much from not having a mobile app since the browser version is optimized for small screens and has fast performance. However, the mobile browser crashed for me on a few occasions, and other players have reported lags when using the mobile site. Considering how popular Fortune Coins is, resources should be available to build dedicated apps for iOS and Android, which would raise this rating from 3.0.”

Patrik Lidin, Sweepstakes Casino Expert

11. Customer Care Rating: 3.0

• ✅ Email and FAQ support available.
• ✅ Helpful customer support agents.
• ❌ No 24/7 live chat support except for Fortune Stars of the Month.
• ❌ No phone support.

“Fortune Coins has an extensive FAQ section that is divided into specific sections, making it easy to navigate. However, the site lacks live chat (except for Fortune Stars) and phone support, which takes away from the rating. The email support and associated ticketing system work well; in my experience, the response times are fast. However, I saw multiple players complaining about slow response times and bad customer service, which I account for when rating.”

Patrik Lidin, Sweepstakes Casino Expert

First Response Time (FRT) Test Results

During our review of Fortune Coins, we tested their customer support by measuring the elapsed time between us raising a ticket and an agent responding to it:

• Live Chat FRT:. N/A
• Email Support FRT: 38 minutes.
• Website Support Request FRT: 1 hour 14 minutes.
• Telephone: N/A

Summary and Finishing Thoughts

"Fortune Coins had to fight tooth and nail for this 4.0, with a raw unrounded rating of 3.86. It’s a good option, especially for new players getting accustomed to sweepstakes and casino gaming online because of the huge welcome bonus and the many ways of earning free coins daily. Overall, I’d recommend this brand over many others because it’s a well-reputable brand with only a few downsides, like no mobile app or live dealer games. I’d also like Blazesoft to improve responsible gambling management by allowing players to manage limits from the player profile rather than through customer support.”

Patrik Lidin, Sweepstakes Casino Expert

Fortune Coins Company Overview

This Is How Our Review of Fortune Coins Was Conducted

Please refer to the pages on our rating system and rating methodologies for a complete overview of how we conduct sweepstakes reviews.

Fortune Coins Frequently Asked Questions

Resources & Sources

1. Fortune Coins VIP program, accessed on October 18, 2024, <https://www.fortunecoins.com/promotions/promo/fortune-star-of-the-month-program/>
2. Fortune Coins referral program, accessed on October 12, 2024, <https://www.fortunecoins.com/lobby>
3. National Sweeps Company, accessed on October 22, 2024, <https://nationalsweepstakescompany.com/>
4. Fortune Coins runner-up Social Gaming Operator of thxe Year, accessed on October 23, 2024, <https://sbcevents.com/sbc-awards-north-america/>
5. Fortune Coins Trustpilot rating and reviews, accessed on October 4, 2024, <https://www.trustpilot.com/review/fortunecoins.com>
6. Fortune Coins Facebook followers, accessed on October 8, 2024, <https://www.facebook.com/fortunecoinscasino>
7. Fortune Coins Instagram followers, accessed on October 8, 2024, <https://www.instagram.com/fortunecoinscasino>
8. Fortune Coins X (Twitter) followers, accessed on October 8, 2024, <https://x.com/Fortune_Coins>
9. Fortune Coins Terms and Conditions, accessed on October 9, 2024, <https://www.fortunecoins.com/terms-and-conditions>

Have you played at Fortune Coins? Or do you have a question about this site?

Weigh in on your experiences with Fortune Coins or submit any questions or complaints to us. You can use the player rating feature below to leave your opinions and comments about this site.

Operator details

Company Name: Social Gaming LLC

Address: 2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808

Licenses: -

Established: 2020

VAT Number: -

Registration Number: -

Awards: -

Languages Supported: English

Associated Brands: -

Affiliate program: https://www.priorityplay.com/

Customer support

Live chat: No

Live chat 24/7: No

Phone: -

Devices & Apps

Devices: Desktop, Mobile, Tablet

Apps: No

Games & Providers

Amount of games: -

Games: Slots, Scratch Cards

Amount of providers: 28

Providers: Relax, Reel Time Gaming, Pragmatic Play, Evoplay Entertainment, Booming Games, Kalamba

Banking & Payments

Currencies: USD

Payment (Deposit): Visa, MasterCard, Paysafecard, Skrill, Bank Transfer ACH

Minimum deposit: $1

Payment (Withdrawal): Bank Transfer ACH

Minimum withdrawal: $50

Pending withdrawal period: 3-5 days

Bonuses & Requirements

Deposit: -

No deposit: -

Free spins: -

Wager requirements free spins: -

Wager requirements: ×2x